Arena Careers

The Quality & Safety Program Manager leads initiatives related to regulation of nursing practice and health care, with a focus on staffing, patient and worker safety, quality, and risk mitigation.

This role works collaboratively with WSNA labor staff to advance organizational priorities including safe staffing and safe working conditions for members and quality/safe patient care. The Quality & Safety Program Manager serves as a resource to internal and external stakeholders on safety and quality issues. This position engages with state agencies to clarify implementation of laws and regulations and facilitates the investigation and submission of complaints related to employer violations of staffing, patient safety, worker safety and health, overtime, and other priorities. The role remains current on relevant literature, tracks and analyzes pertinent data, and participates in the planning, development, and delivery of WSNA educational activities.