Arena Careers

BCom is a fast-growing, digital-first consulting agency that amplifies purpose-driven ideas to create lasting impact. We partner with campaigns, causes, and brands to do work that matters. From online fundraising to media, advertising, and creative, our team has raised millions of dollars, built coalitions, and won tough fights. We’re building something special and looking for top talent to help take it to the next level. As we work toward ambitious growth goals, we want driven, strategic thinkers who are committed to doing great work and building something meaningful together.

We are hiring a Senior Account Director to join our Revenue team. In this role, you will own key client relationships, lead strategy, and help drive account growth through exceptional campaign execution and new opportunities. You’ll play a critical role in helping our clients meet their goals while contributing to the overall success of our team. This is a role for someone who leads with confidence, thrives in a fast-paced environment, and brings a sharp, strategic mindset to their work.

At BCom, we take pride in delivering top-tier work while showing up for each other. With our mission at the forefront, we center honesty, collaboration, and meaningful relationships in everything we do. If you’re looking to grow with a team rooted in purpose and committed to impact, we would like to meet you!

Experience, Skills, & Competency Requirements

• 5+ years of experience in client account management, fundraising strategy, digital marketing, sales or business development.
• Proven track record of successfully managing and growing client accounts, securing renewals, and identifying upsell opportunities.
• Strong leadership ability, with experience mentoring and developing high-performing teams.
• Exceptional project management skills, with the ability to oversee multiple client accounts and initiatives.
• Experience leading sales efforts, developing proposals, and negotiating contracts.
• Strong analytical and strategic thinking skills, with the ability to assess data and drive informed decisions.
• Excellent communication and relationship-building skills, with the ability to engage stakeholders at all levels.
• Ability to thrive in a fast-paced, dynamic environment while adapting to changing client and business needs.
• Strong financial acumen, with experience managing budgets and ensuring revenue targets are met.
• Proficient in operational processes, reporting systems, and client management technologies.
• Excellent organizational skills and attention to detail, ensuring high-quality service delivery.

Primary Areas of Responsibility

Client Leadership & Relationship Management

• Serve as the primary client liaison for key client accounts, building trusted, long-term relationships.
• Translate client goals into clear scopes of work and executional plans, anticipating needs and addressing issues proactively.
• Monitor client satisfaction, track deliverables, and lead performance reviews backed by strategic insights and data.
• Ensure alignment between client expectations and internal team delivery.

Campaign Oversight & Strategic Execution

• Oversee end-to-end campaign delivery from the client perspective, ensuring quality, timeliness, and alignment with goals.
• Collaborate closely with internal teams to support execution and resolve roadblocks.
• Review and interpret performance data to help shape recommendations and ensure campaign optimization.
• Stay informed on digital trends, bringing insights back to clients and internal teams.

Revenue Growth & Business Development

• Identify and pursue upsell, renewal, and cross-sell opportunities within existing accounts.
• Support discovery sessions and lead the development of tailored recommendations for prospective clients.
• Contribute to the growth of the client portfolio by collaborating on new business pitches and proposal development.
• Maintain a strong understanding of BCom’s offerings to align them with client goals.

Team Leadership & Operational Excellence

• Provide mentorship and guidance to junior team members assigned to accounts.
• Contribute to internal knowledge-sharing, documentation, and workflow improvements.
• Serve as a trusted collaborator across departments, ensuring smooth internal coordination and information sharing.

The purpose-driven work that our clients rely on us for every day is challenging and edgy. We rely on a shared set of company values that serve as the ultimate guide for team, client and company growth. All successful applicants must align with BCom’s company values which include:

One boat, one mission. We row in the same direction to serve the mission of our company. Do good for our clients and for each other. Collaborate in a way that eases the workload and burden for everyone. Our collective effort is greater than the sum of its parts.

Win the tough fights. Outcomes matter. We keep our clients and their success and goals at the front of everything we do. Purpose-driven work is edgy, fast-paced and challenging. We fight to win every day.

Be present. To win, you have to compete. To compete, you have to show up. We show up for our teammates, for our clients, and for our communities.

Relationships matter. We forge meaningful connections with our clients, our teammates, and the communities we serve — from our founding in rural America to the halls of the nation's capital.

Be honest. We tell the truth with our clients and with each other. We’re honest about our work and the way we do it. Honesty is easy – and convenient – when things are working. It’s hard – but required – when things are tough.

Benefits

• 100% coverage for employee medical, dental and vision plans
• 401(k) Plan
• Generous paid time off
• Paid company holidays
• Flexible remote work options
• 12 weeks paid parental leave

This position can also be remote or based in our Lincoln, NE headquarters.

BCom Solutions is an Equal Opportunity Employer. It is BCom’s policy to recruit, hire, train and promote individuals without regard to race, color, religion, gender, gender identity, national origin, age, disability, marital status, sexual orientation, length of time spent unemployed, as well as other classifications protected by applicable laws. People of color, women, people with disabilities, LGBTQ+ individuals, and veterans are strongly encouraged to apply.