Arena Careers

Concord Direct is seeking a Digital Operations Coordinator to facilitate internal team development of email, web, and paid media projects from beginning to end. In this contract role, you’ll play a pivotal part in Concord Direct’s mission to help nonprofit organizations grow and engage audiences.In particular, we are looking for somebody with project management experience in a direct marketing agency setting, especially with regards to creative asset routing for email, web, and paid media. The person in this contract position should have great organizational, communication, and project management skills, and must be able to juggle the coordination of multiple projects in a fast-paced environment. The ideal candidate will be interested in the execution of processes specific to the development of digital deployments, and will be available 3-4 hours per day, 5 days per week on a consistent schedule during regular business hours (EST). Onboarding and training hours may vary and will be determined prior to the onset of the engagement.As a freelance Digital Operations Coordinator, you will be responsible for:- Facilitating the content development process with internal team members using document templates and established steps and timelines- Transitioning client-approved content to production-facing documentation, including technical requirements, consistent asset alignment throughout each brief/document, and proper task assignments and descriptions for the responsible parties- Proactively communicating updates, notifying teams of changes, and managing smooth handoffs- Raising awareness of any scheduling conflictsYou are a strong fit for this role if you have:- 3+ years in a project manager role within an agency- Experience using Asana (strongly preferred) or other forms of project management software- Strong organizational skills, with an attention to detail and a sense of urgency when needed- Enthusiasm, flexibility, and patience for a role in a fast-paced, fun, and collaborative environment.- An understanding of best practices for digital marketing- Strong communication skillsHourly rate:$30–$40/hour; commensurate with experience