Director of Client Success
Feminist Majority Foundation
Customer Service
Remote · Remote
Posted on May 6, 2025
The Director of Client Success will play a pivotal role in managing the team and ensuring the success of client programs. Reporting to the Senior Director of Client Experience, this role balances the team’s day-to-day management with strategic oversight, ensuring alignment with organizational OKRs while supporting team operations. The Director manages several direct reports, focusing on their development and performance, and will own escalation workflows and instances.