Arena Careers

Senior Consultant, U.S. Consulting

Location: Remote | Anywhere within the 48 contiguous United States

Starting Salary: $123,858

Start Date: January 2025

Who we are:

FSG is a global nonprofit social impact organization focused on shifting system conditions to advance more equitable health outcomes for marginalized groups, increased economic mobility and security for communities facing gaps and disparities, and a healthier planet and justice for those most negatively impacted by climate change and environmental degradation. We create equitable systems change in three ways: 1) engaging in customized consulting, coaching, and advisory services; 2) producing research and insights for the field; and 3) facilitating learning networks, supports, and communities of practice. We are united by a vision of a world where social group identities no longer predict life outcomes and our mission is to help organizations reimagine their approach to social change to create a more equitable world.

US Consulting (USC) works closely with clients and stakeholders to develop customized solutions to address complex social problems, blending research, strategy, facilitation, and learning. Learn more about us here.

The role:

At FSG, Consultants are integral members of our consulting team. This is a generalist position and Consultants will be assigned to projects across FSG’s areas of expertise, working with our corporate and foundation clients. When fully staffed, Senior Consultants work on two client projects simultaneously in addition to contributing to firmwide activities ~15% of the time.

Senior Consultants begin as individual contributors often leading complex workstreams on a client case team. They work towards serving as case team leaders, responsible for the project management of FSG’s consulting engagements. As a case team leader, Senior Consultants manage stakeholder engagement and are the client’s main point of contact. They also manage a team internally, create and manage the workplan, and oversee the content development of rigorous and innovative solutions to deliver on FSG’s scopes of work.

Who you are:

You are a highly motivated, data-driven, creative problem solver with a passion for equity and social change. You display initiative to accomplish tasks and proactively take the next step. You possess strong analytical skills, creative and structured thinking, and pay great attention to detail. You have a growth mindset, are open to feedback, and see each experience as an opportunity for learning. You have the ability to work, collaborate, and thrive in a diverse, inclusive, fast-paced and results-driven remote environment.

What you’ll do:

Roughly 85% of your time will be spent on client projects, working both autonomously and collaboratively as part of your case teams. Your work will include, but not be limited to, the following activities and expectations to create value for our clients and to advance equitable systems change.

Note that the following is related to your initial role as a case team member (integral parts of a case team leader role which would be a transition once more tenured at FSG would be: project management, client management, team management, and leadership for content development):

Conduct Research, Perform Analysis, and Generate Insights

• Own and project manage complex workstreams, relating your work to the central question of the project and vice versa
• Design effective research plans to answer key questions the client has
• Conduct comprehensive desk research and/or primary research (designing and conducting interviews; designing surveys)
• Synthesize research findings, and conduct quantitative and qualitative analysis
• Translate findings into meaningful client recommendations that are easy to understand

Develop Client Deliverables

• Develop structured and persuasive deliverables related to workstream and beyond by using stories, conceptual frameworks, and bringing in appropriate quantitative and qualitative data
• Create visually appealing and clear presentations in Powerpoint and written materials (e.g., reports, memos) in Word
• Write concisely and accurately

Interact with Clients and Stakeholders

• Contribute to team thinking about strategy for client influence, and how to implement this strategy through the development of deliverables and client interaction
• Design virtual and in-person meetings and workshops that engage participants and elicit input from diverse groups of stakeholders utilizing a variety of facilitation methods
• Engage with clients and stakeholders in regular check-ins and more significant touchpoints, e.g., workshops, according to plan for client management
• Deliver compelling and engaging presentations and facilitate large group discussions with clients or stakeholders
• Build relationships with clients as you help them to achieve their social impact goals
• Assist with logistics for planning external meetings and workshops

At FSG, everyone contributes to organizational learning, development, and culture, including creating an inclusive work environment. The remaining 15% of your time is spent on organizational development efforts, such as but not limited to:

• Participating in and preparing for organizational and learning calls
• Contributing to research and writing for publications or planning for webinars
• Support business development (e.g., proposal drafting, support for outreach)
• Interviewing candidates for recruiting efforts
• Furthering your professional development

How you’ll do your work:

We expect all our staff to do their work with the following orientation:

Prioritize our Mission

• Treat every component of a project as a means to get one step closer to FSG’s mission of creating a more equitable world
• Act as an FSG ambassador in professional settings, displaying curiosity, humility, integrity, and good judgment
• Handle confidential data responsibly and aligned with client agreements

Apply Equity and Inclusion Principles

• Recognize that place, history, and context always matters
• Center perspectives of people directly and disproportionately impacted by a particular social issue; respect the lived and learned experience of others
• Disaggregate data and include analysis of historical context and root causes of inequities when examining a social problem
• Design culturally appropriate interview guides; consider power dynamics when engaging stakeholders
• Apply knowledge of applicable frameworks and theories (e.g., systems change, targeted universalism)

What you bring:

• 5+ years of professional experience (may include relevant experience as part of a graduate degree program) with transferable skills to role responsibilities above
• Demonstrated commitment to our mission of social change; experience working in the social sector preferred
• Prior experience in consulting or client services preferred, with experience managing project workstreams
• Ability to travel domestically or internationally up to ~25% of the time

Competencies and skills you possess:

Successful candidates will possess experience having engaged in work with transferable skills to role responsibilities, e.g.:

• Research
• Quantitative and qualitative analysis
• Strategic thinking and recommendations
• Project management
• Proficiency in Powerpoint and developing presentation materials
• Proficiency in Excel, including ability to build and use models
• Communication skills
• Presentation
• Facilitation
• Stakeholder engagement

In addition, we look for:

• Growth mindset and orientation to continuous learning and improvement
• Creative and structured thinking
• Cultural competency and experience applying equity lens
• Interpersonal skills for collaborative teamwork; experience managing up and giving and receiving feedback
• Time management and ability to balance multiple tasks and priorities across projects with different managers
• Ownership of work and orientation to proactively identify the next best step
• Adaptability and ability to problem-solve when circumstances change
• Attention to detail
• Use of team collaboration tools (e.g., Zoom, Teams, Mural)
• Knowledge of and exposure to the social sector via professional or personal experience

There are many backgrounds and combinations of skills and experiences that could be an excellent fit for this position. We are looking for exceptional people and highly encourage all who are interested to apply, even if you don’t meet every single requirement.

What we offer:

• Competitive compensation and health benefits
• A commitment to and investment in employee wellbeing through generous leave policies, ample paid time off including an annual weeklong holiday closure for rejuvenation
• A collaborative environment where everyone is passionate about creating social change and making a difference
• An inclusive culture that encourages everyone to show up as their authentic self, celebrates diversity, and invites all perspectives
• A clear progression pathway for advancement, pending performance, to the following roles within US Consulting: Associate Director, Director, and Managing Director

We regret that for this role we are unable to file petitions with USCIS for sponsorship.

If you require a reasonable accommodation as part of the application process, please reach out to [email protected].