Optimize: Director

LOCATION

SALARY

COMPANY

DEPARTMENT

EMPLOYMENT TYPE

JOB DESCRIPTION

Position Details

Position Title: Director

Reports To: Managing Partner

Pay Structure: Salary, paid twice per month on the 15th and final day of the month

Rate of Pay: $87,000 annually

Overtime: Not eligible for overtime

**Schedule: **Full-time; minimum availability Mon-Fri 9:00 AM to 6:00 PM ET, with occasional irregular hours required, including evenings and weekends, particularly close to Election Day

Location: This is a fully-remote position. All employees must be physically located in the United States.

Health Benefits: Optimize provides health, vision, and dental insurance to our employees. We pay 80% of monthly premiums for employees and 40% for dependents.

Other Benefits: Optimize provides 14 paid holidays per year as well as 24 days of paid time off. Employees hired before April of each year also have an additional “Cool Down Period” available in which they may take five consecutive business days off of work between May and August to avoid burnout in the fall.

Position Summary

The Director will play a critical role at Optimize, touching all aspects of our company, from client services to internal operations.

The position will responsible for managing all projects and day-to-day work for a set of clients, under the direction of the Managing Partner. The Director will act as an expert to our clients, advising them on their infrastructure, staff management, and other more. They will lead client meetings and manage clients through various projects that could include budgeting, people operations, human resources challenges, GOTV programs, and more. This position will work closely with the rest of our team to accomplish their goals. This position is one that requires flexibility, independent problem solving, creative thinking, and knowledge of campaign operations.

Key Responsibilities

Client relationship management: Manage a set of clients, forming relationships with members of leadership and other employees with whom we interact to meet and exceed expectations. Lead weekly meeting with each client by preparing agendas, providing guidance, and giving updates on action items.

Strategic consultation: Provide recommendations to clients on operational challenges by working closely with the rest of the Optimize team to draft recommendations, get them approved by leadership, and explain them to our clients.

Tailored service solutions: Tailor existing Optimize solutions to the specific needs of each client, iterating on our established systems to provide excellent results.

Work organization and management: Intake, track, organize, and complete work related to Optimize clients, which will include many different simultaneous projects.

**Administrative tasks: **Maintain Optimize systems by completing administrative tasks on tight turnarounds, including generating and sending contracts, financial data entry, paying bills, setting up accounts, etc.

Reporting: Regularly report to the rest of the team on the status of your assigned projects and tasks.

Collaborative teamwork: Work with the Optimize team to collaboratively complete both internal and client facing work.

Independent problem solving: Work independently to identify potential issues before they arise, analyze existing problems, and propose and execute on solutions.

Documentation: Document all systems, work, and results in Optimize’s internal Knowledge Base and other systems.

Qualifications

Experience

• Extensive general operations experience: 7–10 years of progressive generalist Operations experience in political, non-profit, or similar organization, including significant experience in financial operations. Applicants with experience in multiple industries and/or entity types preferred.

• Client services (internal or external): 2+ years of direct experience in a client-facing role or role with internal service delivery duties.

Skills

• Ability to handle time-sensitive situations with a level head

• Ability to work independently to solve problems, meet due dates, and deliver excellent work product

• Ability to work with a group, manage laterally, and manage up to solve problems, meet due dates, and deliver excellent work product

• Ability to quickly adopt and adhere to standard operating procedures

• Exceptional verbal and written communication skills to build strong client trust and effectively collaborate with the team internally.

• Proven ability to be self-directed, manage time effectively, and prioritize competing demands across a broad portfolio of clients.

Motivation

• Enthusiasm for working in a dynamic environment that requires constant iteration and adaptation

• Desire to create positive work environments for our clients’ employees

• Commitment to progressive causes and electing Democratic candidates to office

Core Competencies

Those who are successful at Optimize become proficient in our core competencies. We are looking for someone who has shown their abilities in these areas in previous work.

🪢 Integration: Our working structures require a strong sense of teamwork and collaboration among all team members. Integration is about building strong, supportive relationships where everyone’s contributions are celebrated and information is shared openly. By integrating as teammates, we enhance our collective ability to adapt, solve problems, and deliver high-value solutions efficiently.

🧠 Intentionality: We pride ourselves in a focused and deliberate approach in all of our actions and decisions, individually and collectively as a company. Intentionality means being purposeful in selecting tasks, wisely allocating resources, and setting clear, impactful goals. By being intentional, we avoid busywork, prioritize essential tasks, and consistently deliver impactful results.

🧑‍🤝‍🧑 Inclusivity: The Optimize Framework thrives on a supportive environment where every team member’s input is respected. Inclusivity is about fostering a collaborative atmosphere where all voices are heard and respected. A commitment to inclusion enhances our ability to innovate and adapt, as varied viewpoints lead to better problem-solving and decision-making practices.

💯 Integrity: The Optimize Framework is built on a foundation of honesty and transparency and we expect our team members to uphold the highest ethical standards in all actions. Integrity also means being honest with each other, admitting mistakes easily, and accepting criticism in the spirit in which it is given. Integrity guides our decision-making, builds trust with clients, and ensures accountability within the team.

🔧 Iteration: Our philosophy emphasizes the importance of continuous improvement through regular, incremental changes. Team members are expected to embrace the practice of learning from every completed project, incorporating feedback, and refining our processes. This approach allows us to be agile, respond quickly to new information, and steadily improve our effectiveness and value delivery.

Equal Employment Opportunity for Everyone

Optimize was founded to create a better, more prosperous world for all people. We work toward this goal by elevating the work of our clients through superior operations. The progressive coalition is large and diverse, our activists and staff bring different perspectives and experiences that better our movement and this country. Every person who advocates for a better, more inclusive America is valuable to our movement. We believe this firmly and we run our company by that standard.

Not only do we embrace and celebrate the diversity of our clients, their volunteers, and their voters, but we also strive for the same in our own team members. At Optimize, we are committed to equal employment opportunity regardless of actual or perceived race, gender, gender identity or expression, physical appearance, religion, national origin, ancestry, citizenship status, age, disability (seen or unseen, temporary or permanent), sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic that makes someone unique and all those protected by federal, state, or local laws.

** In short - all are welcome here.**