LEE: Director, Member Engagement Platform (Temporary)

LOCATION

SALARY

COMPANY

DEPARTMENT

EMPLOYMENT TYPE

JOB DESCRIPTION

About LEE

LEE is a nonpartisan network of leaders at all stages of life and career. We provide 1:1 coaching, meaningful member-to-member connections, and skill-building opportunities to support and inspire members to increase access and opportunity in their communities. (wearelee.org)

We are a civic leadership development, membership organization. We equip LEE members with the tools, resources, and industry knowledge they need to take collective action and create change in their communities – whether that’s through policymaking, elected leadership, advocacy, or grassroots organizing. LEE believes that effective leaders who are grounded in their values and experiences can make a difference in their communities.

LEE is an outcomes-oriented organization that operates in an entrepreneurial environment deeply invested in continuous improvement. LEE is proud to be certified as a Great Place to Work, and to offer generous compensation, a virtual work setting that includes flexible scheduling, and a values-driven benefits package.

Position Summary:

The Member Engagement team is responsible for supporting LEE member engagement in partnership with the LEE Member teams. This includes supporting new member registration efforts and providing a high-quality experience in the member’s first 90 days after registering. Additionally, this team supports the sustained engagement of our members which includes supporting in-person, virtual, and digital experiences that are best matched to the members interests.

The Director, Member Engagement Platform (Temporary) will support the team by facilitating and managing virtual programming that inspires engagement with LEE members, specifically by translating in-person programming content into high-impact, platform-native experiences. This role will support the "content-to-platform" pipeline, ensuring materials are optimized for discoverability and mapping intuitive digital journeys that drive member impact. The Director will partner closely across the Member Engagement and Platform teams, exemplifying collaboration that bridges engagement products, leadership development content, and technology.

The ideal candidate is a skilled facilitator with the technical ability to build online user journeys and platform-based learning experiences. This individual will excel at translating high-touch programming into digital engagement and virtual facilitation that drive member impact. Beyond execution, the candidate possesses a scalable mindset, identifying efficient, repeatable engagement strategies that can be multiplied across the organization.

This role reports to the Senior Director, Member Engagement and is a full-time, temporary position for up to 40 hours per week through the end of May 2027. All candidates must be remote flexible.

_Due to the high volume of applications, the hiring team will prioritize review of completed applications which includes resume submission and the completion of a short answer question. You may submit your application here. _

**Position Location: **Flexible

**Travel Requirements: **10-15% - including national travel for up to 6-8 trips annually

Responsibilities:

Member Engagement (40%)

• Implement digital engagement tactics in alignment with the Member Engagement team’s vision and strategy via product-driven in-person and virtual events, phone and email outreach

• Collaborate across teams to support onboarding and exploration strategies on the platform (i.e., portal logins, playlist engagement, aligned events, and programs)

• Grow leadership pipelines to support members moving through pathway leadership roles and opportunities (i.e., Thrive pipeline to run for office, Fellowship pipelines, and Organizing Leadership Network)

• Make connections for members to the best-fit first and third party resources, supports, and opportunities, including electoral and policy coaching

Digital Content & Journey Mapping (20%)

• Map member engagement journeys to develop more intuitive navigation, logical content sequencing, and a premium user experience

• Support the "content-to-platform" pipeline by tagging, organizing, and optimizing materials for maximum discoverability and engagement

• Partner with the Platform Team to position, curate, and build engagement resources into platform-driven offerings

Engagement Planning and Tools (20%)

• Utilize data and planning systems such as Salesforce, Tableau, Asana, and Google Sheets to understand member engagement data, look for trends, and places for replication of digital strategy

• Partner with the Member Marketing team to design automated engagement triggers (emails, notifications, in-app nudges) that drive platform retention

• Partner with Member Marketing to ensure brand consistency is maintained across all digital touchpoints within the member portal

Progress Monitoring and Adjustment (10%)

• Maintain a pulse on member engagement by monitoring and interpreting digital engagement data

• Leverage data and insights to inform strategies and tactics that increase and sustain member engagement and support members’ progress in leadership and skill-building

• Provide feedback on LEE content to support high-touch digital engagement opportunities for members

Special Projects (10%)

• Lead or contribute to team-level, organization-wide, or cross-team special projects as assigned by manager or designee

• Provide short-term coverage of teams and/or projects during a leave, vacancy, or PTO

Minimum Qualifications:

• Bachelor’s degree or commensurate work experience (If you do not hold a Bachelor’s degree an additional 4 years of relevant experience is required. If you hold an Associate’s degree an additional 2 years of relevant experience is required.)

• 5+ years relevant professional experience in civic leadership that could include paid or volunteer work in politics/campaigns, policy, advocacy, and/or community organizing

• Demonstrated experience in digital engagement

• Demonstrated experience in content scoping and mapping and virtual facilitation for adult learning

• Demonstrated ability to manage the implementation of plans in fast-moving, dynamic environments

• Demonstrated track record of strong collaboration and effective communication across teams/departments

• Proven ability to build and leverage relationships with diverse audiences and partners

• Ability to identify and interpret digital engagement metrics and analyze trends that inform strategy

• Ability to effectively communicate and collaborate within a geographically dispersed team

• Strong, demonstrated commitment to LEE’s mission, core values, and theory of change

Preferred Qualifications:

• Experience in facilitating learning opportunities for adults

• Demonstrated experience building online user journeys and/or platform-based learning modules

• Demonstrated experience effectively working and coaching across lines of difference

Physical Requirements & Work Demands:

• The person in this position may need to occasionally move about inside the office to liaise with staff or access office equipment.

• The person in this position will need to have the ability to travel to in-person meetings in various U.S. cities.

• Occasional evening and/or weekend work is required.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

Application Submission:

Thank you for considering LEE as a future employer, we are eager to review your application and learn more about your experiences and interest in LEE's mission.

We encourage you to submit your application at your earliest convenience. Due to the high volume of applications, the hiring team will prioritize review of completed applications which includes resume submission and the completion of a short answer question. You may submit your application here.

We do not have an application deadline for this position and we will review applications on a rolling basis. For additional information, please visit the Frequently Asked Questions section on LEE's Careers website: https://wearelee.org/who-we-are/careers/.

Pay and Benefits

The position level for this role is Director 1 and the corresponding hourly pay range for this position is $39.86-$60.05. Pay is competitive and based upon relevant experience and cost of labor for your location. Learn more about compensation here: https://docs.google.com/document/d/1kUbPtNQiPIjWA4xbEaEY08RLQ-ZeO49wd8dc1v3U_s8/edit?usp=sharing. Note, this is a non-exempt position where employees are eligible for weekly overtime pay.

Please visit LEE's Careers Website for information on benefits that full-time temporary staff have access to:

• Full-time Temporary: https://wearelee.org/who-we-are/careers/#:~:text=Time%20Temporary%20Staff-,Care%20For%20Your%20Health,-Medical%2C%20dental%2C%20and

Physical Demands

LEE is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, programs, and operations. As part of that commitment, LEE will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application process, please contact [email protected].

A LEE core value is including the perspective of all voices. LEE bases employment and promotional opportunities upon individual capabilities and qualifications without regard to ancestry, race, gender, pregnancy, age, color, sexual orientation, military or veteran status, religion, creed, marital status, disability, medical condition, political affiliation, national origin, genetic information, or any other characteristic established under law.