Growth and Deliverability Manager
Liftoff Campaigns
About Liftoff Campaigns, LLC
Liftoff Campaigns is a mission-driven digital and communications agency seeking skilled individuals with a passion for making a difference to join our team. Our clients are statewide and local Democratic political campaigns, PACs, advocates, non-profits, and changemaking companies.
Growth and Deliverability Manager, Liftoff Campaigns
(Remote)
Liftoff is seeking a talented Growth and Deliverability Manager to join our growing team.
Liftoff Campaigns is a mission-driven digital and communications agency seeking skilled individuals with a passion for making a difference to join our team. Our clients are statewide and local Democratic political campaigns, PACs, advocates, non-profits, and changemaking companies.
Our ideal candidate has prior experience leading email and texting for high profile Democratic candidates and/or organizations. On a typical day, you’ll join department + internal client meetings, work with the SVP of Accounts and Account Managers to optimize programs or lead a training, and jump in to get more text messages out the door because the client's performance is going so well. We are looking for a track record of working collaboratively with colleagues, with strong attention to detail and the ability to prioritize time to meet deadlines for multiple projects. They will also demonstrate a willingness to jump in on email and SMS strategy execution at all levels - they’re not above any task, and are also willing to take on projects they haven’t faced before. We value individuals who are comfortable admitting what they don’t know, are excited to learn new skills, and who work hard to overcome obstacles.
Responsibilities include:
- Working with accounts team across the firm to onboard and build email lists, migrate to new platforms, and fix issues with deliverability
- Assist with list growth in coordination with advertising team, including but not limited to list buys, rentals, swaps, and sends from allied organizations and entities
- Providing feedback and offering mentorship to members of the accounts team to ensure error free, high quality, strategic support to drive programs to new heights.
- Working with the SVP and Director on the account teams on email and SMS optimizations and best practices
- Support and lead on trainings for CRMs, onboarding of clients, and growing email programs
- Support and lead on training for email and SMS content creation including editing, recommendations, oversight, creative direction, and testing.
- Create and implement reporting strategies around deliverability and client program growth
- Provide additional support to pods on technical, strategy, and best practices
What we look for:
- Passion for good causes.
- Experience working at an agency; working with or at non-profits or political/issue campaigns.
- 3-4 years of work experience with at least 1 campaign cycle of experience in a dedicated email fundraising role and 2 years of experience in a role managing people and projects;
- At least 2 years of experience working at a digital fundraising agency;
- Experience using NGP and/or Actionkit. Experience with Acoustic is a plus.
- Basic understanding of long-term lead performance tracking;
- Experience building and executing project plans to achieve fundraising and communications goals;
- Ability to juggle multiple projects in a deadline-driven environment;
- Excellent quantitative reasoning skills and ability to apply data to strategic decisions;
- Experience overseeing multiple email programs at once;
- An understanding of campaign communications strategy and strong political instincts;
- Ability to manage multiple projects in a client-facing capacity under pressure;
Salary and Benefits:
The salary for this position is $90,000-$100,000
We also offer a generous benefits package:
- Unlimited vacation and sick days
- Federal holidays off (11-12 total days, Indigenous Peoples Day in off-cycle years)
- Employer-paid health, dental, and vision insurance
- Flexible work schedules and the option to work remotely anywhere within the United States and its territories with broadband internet
- 401k benefits with match after six months of employment
Our Hiring Process:
We aim to be transparent and efficient in our hiring process. Each question you will be asked throughout our hiring process ties directly back to one of the skills and experiences listed above. In each interview, you will be asked to provide examples of these skills and experiences or how you would draw on your experience to handle a scenario commonly found at Liftoff. Our typical hiring process includes:
1) First Round Interview
2) Skills Assessment
3) Panel Interview
4) Reference Check
Depending on logistics and scheduling, our hiring process generally takes about 4-5 weeks from phone interview to a job offer. We let candidates know after each step in the process, once we’ve made a decision, whether they are moving forward to the next stage or not, so candidates know the status of their application.