Arena Careers

We’re looking for an Account Executive to join our Digital Fundraising & Advocacy Area.

When you come work for us, here’s what you’ll find:

Work that is meaningful. We are a fast-paced, deadline-driven consulting firm that only works with nonprofit clients who are essential to advancing the cause of justice, alleviating suffering, and solving the greatest challenges we face.

Commitment to Anti-Racism, Equity, and Inclusion (AEI). We envision an anti-oppressive workplace that ensures an inclusive employee experience, promotes equitable outcomes for staff, and supports clients to center accessibility and anti-racism in their programs.

Colleagues you can count on. Kind, dedicated, passionate people who work collaboratively to get things done and help you do your best.

An organization that embraces change. We strive to improve and adapt and always seek new ways that we can contribute to a just, inclusive, and sustainable world. We are also continually working on making M+R a better place for our staff.

So that’s us. Now about the work:

• We run digital fundraising, membership, and advocacy programs for our clients, which include lots of politically progressive groups like Planned Parenthood, League of Conservation Voters, and PETA, as well as cultural organizations we love, like the American Museum of Natural History. And our clients also include organizations that are working in the most dire situations in the world such as the International Rescue Committee.

• Day-to-day, we’re figuring out how to find, recruit, and retain supporters in order to raise revenue, win campaigns, and build brand recognition and loyalty for our clients.

Here’s what you’ll be doing in this role:

• Work in a team to create and implement effective digital fundraising campaigns for clients.
• Maintain the client relationship by staying in close contact with clients throughout the day via email and phone, leading weekly check-in calls, and presenting at big strategy meetings.
• Serve as the overall project manager for our work with the client, making sure all deliverables are on time and managing up and down as necessary to get the work done.
• Oversee the many details involved in launching email campaigns using Luminate, EveryAction, or whichever CRM your client uses.
• Distill email, web, advertising, and social campaign results into the important lessons that could change how a campaign performs.
• Help draft email, social, and web copy for fundraising, advocacy, and engagement campaigns.
• Review and/or create agendas, notes, calendars, and data reports for clients.
• Spearhead strategy documents such as campaign plans and wrap-up reports.
• Assign and review junior staff deliverables -- providing feedback, coaching, and guidance at every step.
• Do your part to help us run smoothly, including carefully tracking all of your hours.

Skills and experiences required for this role:

• 2-4 years of digital fundraising experience, including managing a small-dollar email fundraising program for at least one year.
• Experience supporting the professional development of more junior staff or interns.
• Demonstrated ability to run meetings to identify project goals and ensure successful outcomes.
• Capability to crunch numbers in Excel and ability to interpret online fundraising metrics and translate them into key takeaways.
• Experience using eCRMs.
• Understanding of digital email writing best practices.
We love hearing from anyone who strives to make the world a better place! Not sure if you meet all of the qualifications? There is no harm in applying! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply!

Skills and experiences we expect of all M+R employees:

• Demonstrated commitment to anti-racism, equity, and inclusion.
• Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity.
• Acute attention to detail and demonstrated ability to prioritize time to meet deadlines for multiple projects.
• Proven track record to successfully pick up new skills, including learning new technologies.
• Drive to seek what can be improved and offer ways to fix any potential roadblocks.
• Comfort admitting what you don’t know and recognizing that feedback is part of the learning process.
• Strong ability to relay your ideas clearly verbally and in writing.

Skills and experiences that are preferred, but not required:

• Demonstrated ability to draft compelling, creative digital direct response copy.
• Have worked in an agency setting or at another consulting firm.
• Deep knowledge of best practices for digital organizing, digital advertising, direct mail, telemarketing, social media, and/or media relations.

Salary and benefits:

• This is an exempt, unionized position, represented by the Washington-Baltimore News Guild. The salary for this position is $80,000. As part of M+R’s commitment to compensation equity and transparency, we have a no negotiation policy. Salary negotiations can introduce bias and perpetuate wage inequality. Staff at M+R who successfully meet their performance expectations have regular opportunities for promotion with accompanying increases in compensation.

We also offer a generous benefits package:

A 36-hour workweek with half-day Fridays and scheduling flexibility;

Three weeks of vacation and 17 paid sick days;

Medical, dental, and vision benefits with premiums fully paid for by M+R for individual employees;

401(k) plan;

Discretionary profit-sharing contributions;

Annual $1,250 professional development stipend for qualified educational expenses;

Flexible Spending Accounts for medical, dependent care, and transit;

11 holidays and a Mid-summer break the week of July 4;

Exceptional paid Parental, Personal Medical & Family Caregiving leave policies.