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Managing Strategist, Social Media and Texting

Middle Seat

Middle Seat

Marketing & Communications
Washington, DC, USA
Posted on Wednesday, July 10, 2024

Social media management and texting are both growing and in-demand fields in the world of progressive politics. Managing Strategists on the Social Media & Texting team oversee social media profiles and texting programs for some of Middle Seat’s largest clients, including progressive candidates, political committees, and nonprofits. In addition to ensuring client success, this role is also responsible for the success and professional development of 2-3 direct reports, including writing evaluations and providing direct feedback via check-ins and day-to-day approvals processes. This is a managing role within the Social & Texting team and has the potential to grow into a leader on the team.

Why Middle Seat

  • Competitive salaries and great benefits
  • We only work for progressive organizations, candidates, and causes
  • We’re a proudly unionized team — part of the Campaign Workers Guild
  • Get in on the ground floor of a growing operation

Job Responsibilities

  • Overseeing overall performance on social media and/or texting programs, ensuring staff meets client expectations
  • Serving as account lead on 1-2 large clients, managing client relationships, and working collaboratively across teams
  • Provide staff with feedback on client work, including copyediting, providing content approvals, and ensuring final deliverables are fully polished
  • Manage 2-3 direct reports, contributing to their professional development, leading their check-ins & performance reviews, and managing onboarding and training
  • Assist or lead the hiring process for various roles on the Social & Texting team
  • Pitch prospective social and texting clients, upsell existing clients, and assist in onboarding of new clients
  • Develop new internal & external processes, training materials, and best practices for social and texting client work and roll out to Social & Texting team
  • Assist Director and management team in ensuring strong cross-team collaboration
  • Craft social media management and growth strategies that can be shared with clients and utilized to hold staff members accountable for execution
  • Assist in drafting, creating graphics, and production for social media and texting as needed
  • Responsible for maintaining client budgets, including maintaining a nearly flawless escrow, providing clients with spending and raise projections, and ensuring overall success of paid texting components
  • Posting on Facebook, Twitter, Instagram, and other client social media platforms to support junior staff, as needed
  • Ensuring a robust cadence of social media posting and text messages that is consistent and responsive to breaking news and other major moments
  • Interface with major clients directly (potentially including Members of Congress and candidates for federal office)