Texting Coordinator, Contract
MissionWired
United States · Remote
USD 25-35 / hour
Overview: We are seeking a freelance consultant to add support to our Texting team in executing on text message marketing, fundraising, and communications programs for our growing client base. This work requires an experienced digital professional with a background in political or nonprofit texting programs at scale. You will manage high-volume SMS/MMS campaigns, provide top-tier customer service, and collaborate with creative and tech teams to deliver impactful content and reporting. The ideal candidate is a deadline-driven communicator with a passion for progressive causes and expertise in one or more texting platforms.
We are looking to bring on multiple freelance consultants to accommodate various time coverage needs, including weekends.
You will be responsible for:
- Producing a high volume of SMS/MMS communications for various clients;
- Assisting in the development and implementation of online fundraising and communications strategies, including the design and management of text message communications calendars;
- Delivering top-tier customer service to product sales clients, ensuring their needs are met with precision and care;
- Facilitating the onboarding process for new clients as it relates to product buys or strategic services;
- Working with writers, designers, and technical experts to generate top-notch, engaging content;
- Assessing and identifying opportunities by working closely with client teams to assess buy needs, identify new opportunities for growth, and pinpoint potential for product renewals or recurring buys;
- Working with client teams, including technology and creative, to assist in managing resources and project timelines; and
- Ability to communicate with and provide top-quality customer service to clients, including regular reporting, results analysis, content recommendations, and invoicing.
Must-have qualifications:
- Experience contributing to text messaging programs at scale, preferably for political campaigns or nonprofits;
- Experience with texting platforms such as Scale to Win, Switchboard, Tatango, or Mobile Commons;
- Ability to juggle multiple projects in a deadline-driven environment;
- Strong writing and communication skills;
- Experience contributing to project plans to achieve fundraising and communications goals;
- Passion, energy, and excitement for progressive and philanthropic causes and all things digital;
- Ability to collaborate on a team both internally and externally; and
- Background in digital communications, organizing, fundraising, and/or marketing.
We are looking for candidates with availability between 15 - 30 hours per week through this campaign season.
Pay rate for this role will be $25 - $35/hour and increases depending on experience.