Arena Careers

Job Title: Director, Strategy and Impact Division

Employment Status: Full-time

Reports to: Chief Strategy and Impact Officer

Salary: $105,000 - $115,000

Job family: Director (out of unit)

FLSA Status: Exempt

Location: Flexible/Remote (within US)

Bargaining Unit: No

Start Date: March 2025

The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity, respect, and recognition for domestic workers in the United States. NDWA was founded in 2007 by organizers and worker leaders in six cities representing nannies, house cleaners, and care workers, and now represents an alliance of more than 76 organizations across 22 states and 395,000 domestic workers nationally.

We envision a society where domestic work is valued as essential to our collective well-being, domestic workers are leaders in shaping the care sector, and domestic work jobs are good, economically secure jobs.

For over 15 years, we’ve worked to advance our mission by making domestic work visible. We’ve worked to pass policies that enable rights and higher wages for domestic workers across the country, changed public awareness and opinion about the dignity and value of care work, and built the capacity and leadership of domestic workers to organize and advocate for their rights.

We see the next era of our organization as an opportunity to move domestic work from newfound visibility towards transformation, and we’re ready to elevate care workers to the essential workers of the 21st-century economy.

We’re a multi-racial, multi-lingual organization building a powerful movement rooted in the human rights, dignity, and equality of domestic workers, care workers, immigrant women, and women of color.

Summary of the Director, Strategy and Impact position

The Director, Strategy and Impact will lead and guide the strategic planning process for NDWA, ensuring alignment across departments and supporting the execution of key initiatives. Reporting to the Chief Strategy and Impact Officer, this role will oversee the development of long-term organizational strategies, manage special projects, and analyze industry trends to inform forward-thinking strategies and new partnerships.

We seek someone deeply committed to the dignity and respect of domestic workers, care workers, immigrant women, and women of color. You should apply if you have:

We are looking for someone who is deeply committed to social impact and has a strong ability to think strategically, collaborate across teams, and drive innovation. You should apply if you have:

• A proven track record of strategic planning, with the ability to lead complex projects and initiatives from concept to execution.

• Experience in research and analysis, particularly in the nonprofit sector, and an understanding of industry trends and emerging technologies.

• Strong leadership and communication skills, with the ability to engage stakeholders at all levels and drive alignment across teams.

• Excitement to work with NDWA teams to execute the organization’s bold strategy to build domestic worker power.

Opportunities for Impact

Strategic Planning:

• Lead the organization's strategic and annual planning process. Collaborate with senior leadership and department heads to ensure alignment of process and timelines.

• Regularly develop strategy products to reinforce plans at every level so internal and external stakeholders understand it.

• Work closely with other departments to ensure strategic initiatives are understood, prioritized, and executed effectively across the organization.

• Work closely with the Evaluations team to track the success and impact of strategic initiatives. Regularly report on progress toward organizational goals to ensure success.

Emerging Strategy and Partnerships:

• Research private care industry trends, the competitive landscape, and emerging best practices to inform the organization’s non-public strategies.

• Track industry norms and identify opportunities for the organization to form innovative partnerships and new strategies to build power for workers.

• Partner with industry stakeholders to gather input, foster alignment, and ensure the organization is well-positioned to execute on “future of care” initiatives, including leading partnership spaces to advocate for workers.

• Take the lead on strategic, time-bound projects that strengthen the organization’s thought leadership, including technology explorations (e.g. artificial intelligence, digital transformation) and other high-priority initiatives.

• Prepare regular Emerging Strategy spaces to educate the leadership on external trends and strategy implications.

Office of Strategy and Impact:

• Communicate the division’s goals, progress and successes to internal and external stakeholders, establishing systems and regular output to champion the division’s teams, including Research & Evaluation, Product and Data.

• Lead the Office of Strategy and Impact including coordinating systems and regular meetings to establish team priorities, budget and other administration.

• Manage and develop the division’s Executive Assistant and other prospective reports.

• Manage the relationships, projects, and administration with vendors and consultants across the division where appropriate, taking the lead on contract negotiations.

Personal and Professional Attributes

• Experience: 5-7 years of experience in strategic planning, operations, or management roles, preferably within the nonprofit sector or a mission-driven organization. Prior experience leading special projects or change initiatives is a plus.

• Leadership & Collaboration: Proven ability to collaborate with senior leadership and cross-functional teams. Experience working in a matrixed or complex organizational structure is beneficial in a fast-paced, experimental culture.

• Strategic Thinking: Strong analytical and problem-solving skills. Ability to think critically, forecast trends, and develop actionable strategies based on research and data.

• Industry Experience: Subject-matter experience in the industrial care sector is preferred, particularly in federal- and state-level industrial policies (e.g. Medicaid, healthcare systems, the care economy) and in emerging technologies (e.g. artificial intelligence and digital transformation)

• Project Management: Experience managing complex projects from inception to completion. Strong organizational skills and attention to detail are essential.

• Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to a wide range of audiences, including board members, staff, and external partners.

• Values: Alignment with NDWA’s vision and values, including a commitment to economic, racial, and gender justice.

• Tools: Proficiency in Microsoft Office and Google Suite preferred (include other platforms or technical skills as applicable).

• Spanish proficiency is a plus.

How to Apply: Please apply directly to the job posting and send resume, cover letter, and writing sample. Applications will only be accepted electronically, and solicitations to individual staff are unlikely to be responded to.

We value a truly diverse workforce and a culture of inclusivity and belonging. People from historically disadvantaged communities, such as Women, People of Color, People with Disabilities, and LGBTQIA+ people, are strongly urged to apply.

NDWA participates in the E-Verify program and is an Equal Opportunity Employer.